Regional Beauty Operations, Executive

Responsibilities:

Conduct store visits to perform field coaching for BE (Beauty Expert) on soft skills e.g. selling skills, customer service & product training.

Implement effective training curriculum & flow for BE.

Prepare training slides, handouts & develop training materials/tutorials.

Conduct planned workshops, obtain feedback from attendees & perform evaluation.

Analyse BE sales & services performance.

Track progress & completion of training for BE.

Feedback problem/issues faced by BE & seek ways to assist/support.

Familiar with info/announcements/ guidelines by HQ (Ops Bulletin, SOP etc) related to BE.

Buddy with Area Manager in store visitation to understand operational concerns.

Requirements:

Preferable candidate with qualification in SPM / STPM / Malaysian Skills Certificate (SKM) / Professional Certificate / Diploma in Beauty (Skin Care / MakeUp) / Cosmetology.

Beauty Consultant / Advisor / Make Up Artist with at least 3 years of retail working experience are welcome to apply.

Candidate possess Cibtec/Cidesco is added advantage.

Required languages: Bahasa Malaysia, English

Computer literacy.

Required skills: Communication & interpersonal, customer service, selling skills, training & coaching

Possess own transportation and willing to travel.

Willing to work on weekend and shift basis.