Take overall responsibility for maintainingdaily correspondence between dealerships and BYDMalaysia.
Oversee and ensure operationalefficiency and effectiveness of dealerships, while informing andconsulting them about BYD Malaysia's sales quality processes anddealer standards.
Coach and encourage dealersto improve business processes, customer satisfaction, volume, andprofitability while maintaining the highest standards of overallsales process quality.
Implement and follow upon sales processes to improve dealers' operationalefficiency.
Define and achieve targets forprofitability, volume, and customer satisfaction.
Develop and establish an overall business plan withbudgets, market and activity plans, etc.
Ensure dealers have the necessary personnel, financialresources, and local support to achieve their targets.
Initiate and plan for ground/online activities toincrease sales.
Analyse sales development,profitability, and results per dealer, and implement action planswhen required.
Conduct regular and surprisechecks on outlet operations.
Requirements:
Diploma or Bachelor's degree.
Minimum of 5 years of work experience in the automotiveindustry.
Proven track record in sales,dealership management, or work experience in dealershipbusiness.
Strong knowledge of dealer sales andbusiness processes.
Good negotiationskills.
Strong problem-solvingskills.
Fluent in English, proficiency inother languages is a plus.
Well-developedorganization and people management skills.
Self-starter with excellent communication skills and theability to take initiative.
Flexible andwilling to travel extensively, sometimes outside of regular workinghours.
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