Registry Executive - Innovative Company

(A) REGISTRY 

• Registration of students - ensure prompt and accurate data entry.
• Maintain and update student database promptly and accurately.
• Track and update student and parent data, and prepare reports/statistics on a regular basis for school management.
• Updating and filing of student folders.
• Plan and organise Admission Test/Interviews for applicants.
• Process student withdrawals and conduct exit interviews.
• Prepare Leaving Certificates and Testimonials for students who are leaving the school.
• Update, generate and file documents on policies and procedures.
• Maintain high levels of confidentiality with regards to managing student and parent data.

(B) GOVERNING BODIES, POLICIES AND PROCEDURES

• Prepare documents for the relevant government departments.
• Liaise with the relevant Ministries and Professional Bodies to secure the required permits/licenses/recognition for the school’s programmes.
• Keep abreast of updates from the relevant government departments such as the Ministry of Education, Immigration, Ministry of Health, Home Ministry, and etc., to promptly disseminate the information to the Registrar and update the related documents on procedures and policies for Registry’s reference.
• Ensure compliance with the above-mentioned government departments.
• Handle all matters pertaining to the application and renewal of school licenses, supplying statistics etc.
• Ensure that international students obtain and maintain a valid Student Visa to study at the school.

(C) STUDENT INSURANCE

• Liaise and follow up with the insurance company to track claims made by students/parents.
• Ensure insurance policies are updated and renewed promptly each year.

(D) DOCUMENTATION

• Ensure and monitor that all critical documents kept by Registry are scanned and archived.
• Prepare letters, reports, presentation handouts and general internal and external correspondences.
• Maintain databases for tracking purposes and keep them up-to-date.

(E) COMMUNICATION

• Answer enquiries from customers pertaining to Registry.
• Gather information from the Internet when necessary.
• Provide information to staff and customers via email, web portal, telephone, handouts, etc.

(F) OTHERS

• Assist with paperwork and correspondence and carry out other ad-hoc duties as requested by the school’s management.
• Attend to customer enquiries/needs promptly and efficiently.
• Participate at the exhibition/roadshows as and when required.
• Assist with paperwork, photocopying and correspondence.
• Any other duties/tasks as assigned by the Company.