Digital Account Manager

Hire Digital is seeking a Account Manager (Full-time, Remote) with strong content expertise in sustainability and ESG storytelling to join our internal team. In this role, you will manage a leading Singapore telecommunications client as your primary account, driving sustainability content strategy, overseeing content production, and ensuring consistent, high-quality storytelling across digital and internal communications channels.

RESPONSIBILITIES

Account & Client Management

• Serve as the main point of contact for the client, building trusted relationships with key stakeholders. Manage timelines, briefs, and approvals to ensure seamless delivery of content aligned with strategic goals.

Content Strategy & Planning

• Develop and implement a sustainability-focused content strategy that aligns with the client’s brand narrative, ESG commitments, and innovation priorities.

Editorial & Messaging Frameworks

• Define tone, messaging pillars, and content guidelines for sustainability communications across web, social, thought leadership, and internal channels.

Campaign Development

• Collaborate with marketing and communications teams to conceptualize and plan content campaigns around sustainability milestones, reports, and initiatives.

Content Production Oversight

• Brief and coordinate writers, designers, and video producers to create articles, case studies, reports, and multimedia assets that communicate sustainability impact.

Performance & Insights

• Track and analyze content engagement and performance metrics to optimize storytelling and inform future strategy.

REQUIREMENTS

• Proven experience in content strategy, editorial planning, or account management, preferably in corporate communications, sustainability, or brand marketing.
• Strong understanding of ESG and sustainability topics, including carbon reduction, digital inclusion, and responsible innovation.
• Experience managing enterprise clients or complex stakeholder relationships across multiple teams.
• Excellent writing, storytelling, and presentation skills with a strategic and detail-oriented mindset.
• Strong collaboration skills; able to work closely with creative, analytics, and client teams to deliver integrated campaigns.
• Knowledge of corporate reporting frameworks (e.g., GRI, SDGs) or sustainability reporting is an advantage.