Integration Engineer - Malaysia

Integration Engineer - Malaysia (Kuala Lumpur)

Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. And we do it through the ongoing development of a powerful, purpose-built software platform. In 2014, after eight years of intensive software development, we launched Kneat Gx—the world’s most advanced validation software to help revolutionize the speed, precision, transparency, and intelligence of validation in the Life Sciences sector. Our solution is now used by some of the world’s leading Life Sciences companies.

What we’re looking for

Reporting into the Solution Architecture team, the Integration Engineer will support our customers in integrating Kneat with a number of ERP and Quality Systems. Kneat ensures we enable customers to integrate their systems their way. If this sounds like you, we want to hear from you!

Main Responsibilities

• Provide a superior customer experience in all interactions with stakeholders.


• Review and update customer facing documents with respect to integrations and identify best practice.


• Facilitate discussion with stakeholders, development, 3rd party teams to ensure integrations are fully tested in all customer environments.


• Act as a subject matter expert for Integration and interact with various application owners, application support, Business analysts and Application Development teams.


• Coordinate with Engineering to setup monthly governance meetings with the business sponsors to develop a plan for continuous service improvement.


• Prioritize production incidents, requests, and problems appropriately, to maximize the output of the Technical Support team and minimize service disruption.


• Participate in project delivery and maintenance activities, project transition and UAT to enhance individual knowledge and build on the knowledge required to support the application.


• Manage major incidents in the application support area, work for a speedy resolution and follow up with resulting problem actions.


• Document and maintain procedures.

We are looking for experience in the following:

• Bachelor’s or Degree in Computer Science, Software Engineering, or a related field.


• 5 + years of experience in Software Development and support role within the pharmaceutical sector.


• Experience using MuleSoft and AWS suite of products.


• Strong technical knowledge and work experience in implementing and support of integrations with Web services / SOAP / RESTful / file-based integration patterns and use of different Mule connectors (File, Http/Https, EDI, SAP SuccessFactors, Salesforce, SAP Connector etc.)


• Experience of Supporting API Services, Pub-Sub models/Asynchronous messaging architecture and Real Time Integrations.


• Experience in Java, DataWeave, JSON and RAML is required in a cloud or hybrid architecture platform.


• Business process knowledge and work experience with ERP / Cloud systems within SAP, HCM, Finance and CRM domains.


• Strong familiarity with systems automation principles with intermediate hands-on experience with scripting technologies (Python, VBA, Perl, PowerShell, VBS, etc.)


• ITIL v3 Foundation certification preferred.


• Strong problem-solving skills and attention to detail.


• Ability to summarize and report on complex data in a concise manner and ability to identify trends and ensure consistency.


• Strong technical skills required to create and maintain analysis and reporting (e.g., Excel, PowerPoint, etc.).


• Strong sense of ownership of the Kneat product.

What we offer you

At Kneat, we truly value ideas and collaboration so we’ve created an environment that builds, protects, and celebrates teamwork. Our strong culture is central to our continued success.

We offer programs and rewards that one would expect from a highly successful and growing technology company.

• A fantastic culture, team, and energy


• Competitive compensation.


• Comprehensive benefits package.


• Flexible work arrangements.


• Training and professional development.

Kneat is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to Equal Employment Opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Reasonable accommodations may be made to enable qualified individuals with disabilities or special needs to perform these essential functions. If you have a disability or special need that requires accommodation to complete this application form, please contact us at +353 (0)612 038 26 (Ext 2004) or email us at [email protected] for assistance.