Mandarin Speaker - Recording Call (as Bank Customer)

About Chemin

Chemin, TDCX’s AI-focused subsidiary, is launching a new gig work opportunity for individuals eager to earn while contributing to cutting-edge AI projects.

In this project, we are partnering with a major technology company to collect authentic localised Mandarin audio data from Malaysia’s banking sector. We’re inviting talented individuals to join us as Speakers (Customer Role) in the Mandarin Data Collection Project.

This role is fully remote, task-based, and gives you the flexibility to increase your income at your own pace. Your contributions will shape advanced technology for financial solutions.

About the Role

As a Speaker (Customer Role), your task is to record natural Mandarin conversations related to banking services.

You will mainly be asked to record your real phone call with a bank, asking about products or services such as account opening, card activation, or transaction assistance.

If you are not comfortable calling an actual bank, you can instead perform a roleplay call,  where you and another Speaker simulate the same scenario as if it were a real banking conversation.

You’ll receive sample scripts, example topics, and instructions to help you perform your calls naturally and clearly. Through this project, you’ll contribute to developing AI systems that better understand Malaysian Mandarin — including local accents and everyday expressions.

No specific background is required,  just confidence in speaking, curiosity about banking topics, and willingness to perform calls in Mandarin authentic Malaysian Chinese speaking style

Responsibilities

• Conduct and record calls about banking products and services in Mandarin authentic Malay Malaysian Chinese speaking style 
• Choose between:
• Real call – calling a bank directly
• Roleplay call – simulating a customer–service conversation with another Speaker
• Follow conversation topics or sample scripts while maintaining a natural tone
• Record clear, high-quality audio for around 10-15 minutes per audio and upload it to the assigned platform 
• Communicate effectively with Project Managers to clarify instructions or resolve issues
• Maintain professionalism and consistency throughout the project

• Native or fluent Mandarin speaker

• Based in Malaysia
• Confident in speaking Mandarin on the phone and performing roleplay conversations
• Access to a quiet environment and reliable internet connection
• Laptop or smartphone with good microphone quality for recording

Working Arrangements

• To ensure project goals are met, we are looking for individuals who can commit to this project on a daily basis, including weekends where required.
• The more calls you can complete, the faster you will learn, and the higher your earnings will be. Consistency is key to success!
• There is no cap on earnings, paid on a per-valid audio basis
• The project timeline is from October 24th until end of October 2025

• Add a flexible side hustle to your existing commitments

• Earn up to 5 MYR per accepted audio
• Gain hands-on experience in the fast-growing AI industry
• Contribute to the growth of the localised AI project, making future technology more inclusive and reflective of how Malaysians truly speak
• Be part of Chemin, TDCX’s fast-growing AI subsidiary, and collaborate with top global clients