RETAIL ASSISTANT - Leading Industry Pay

Working Location: Johor

• Taman Sentosa
• KSL city mall
• Bukit indah
• Taman Sutera

Customer Service:

• Greet customers as they enter the retail in a friendly and welcoming manner.
• Assist customers in finding products, providing product information, and suggesting complementary items.
• Respond to customer inquiries and create positive shopping experience for customer.
• Process payment transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer exchanges and returns following established guidelines
• Develop a deep understanding of the products, including features, benefits, and usage.
• Stay updated on new arrivals, promotions, and special offers to provide accurate information to customers.

Merchandising and Inventory:

• Assist in stocking shelves, racks, and displays with merchandise.
• Ensure products are neatly arranged and properly tagged with accurate pricing information.
• Monitor and replenish inventory levels to prevent stock outs.
• Conduct periodic inventory counts and assist with restocking orders.
• Maintain the cleanliness and organization of the retail's interior and exterior.
• Regularly dust, sweep, mop, and clean display areas to create an inviting atmosphere.
• Collaborate with the team to set up eye-catching displays and window arrangements.
• Assist in arranging products according to established visual guidelines to enhance the retail's aesthetic appeal.

Cash Handling and Reporting:

• Handle cash transactions accurately and securely, following proper cash-handling procedures.
• Maintain records of daily sales, returns, and exchanges as required.
• Assist in reconciling the cash register at the end of each shift.

Team Collaboration:

• Adhere to all health and safety protocols, including proper sanitation and hygiene practices.
• Report any safety hazards, incidents, or concerns to the Supervisor.
• Collaborate with fellow retail assistants and other team members to achieve daily sales goals and operational targets.
• Communicate effectively with colleagues and managers to ensure seamless teamwork.