Retail Consultant

Location: Merdeka 118, Kuala Lumpur
Employment Type: 1-Year Contract (Renewable / Convertible to Permanent Staff)

Working Hours

• 9:30 AM – 10:00 PM
• Maximum 45 working hours per week
• Monday – Sunday (Rotational Shifts )
• 6 Working Days per Week

Compensation & Benefits

• Basic Salary: RM 2,150 – RM 2,500 (Based on Experience)
• Sales Incentives
• Shift Allowance
• OT Claim
• Mobile Phone Rebates

Job Responsibilities

• Provide consultation on mobile plans, devices & broadband
• Drive sales through upselling & cross-selling to achieve KPIs
• Handle customer enquiries, complaints & service escalations professionally
• Manage activations, renewals, upgrades & documentation in compliance with SOPs
• Stay updated on promotions, campaigns & product launches
• Deliver excellent customer service and build strong customer relationships

Qualifications

• Degree in any field (Fresh graduates are encouraged to apply)
• Diploma holders with a minimum of 2 years' sales & customer service experience (Telecom industry preferred)

Requirements

• Experience in sales, retail or telecom is an advantage
• Strong communication and customer service skills
• Good command of English & Bahasa Melayu (Mandarin is a plus)
• Basic Microsoft Office & computer skills
• Able to work shifts, weekends & public holidays

Join Our Team & Grow Your Career in Telecom Sales!
If Interested, Please Whatsapp:
017-9122461

010-4255501

011-18814140

010-28536382