Retail Development Manager

Job description: 

1. Location Sourcing:
   • Conduct thorough market research to identify potential areas for new restaurant locations, relocations, and renewals of existing outlets by business growth plans.
   • Analyse demographics, foot traffic, and competition to assess the viability of each location.
   • Build relationships with property owners, landlords, and real estate agents to secure prime locations for Tea Garden restaurants.
2.  Tenancy Negotiation:
   • Negotiate lease terms, rental rates, and other commercial agreements with landlords.
   • Ensure all legal and regulatory requirements are met throughout the leasing process.
   • Collaborate with legal counsel to review and finalize tenancy agreements.
3.  Expansion Strategy:
   • Develop and implement a comprehensive expansion strategy for Tea Garden Restaurant Group across Malaysia.
   • Identify growth opportunities and assess potential risks associated with expansion efforts.
   • Work closely with senior management to set clear expansion goals and objectives.
4. Franchise Collaboration:
   • Coordinate with the Franchise Development department to align expansion efforts with overall company objectives.
   • Provide support and guidance to franchisees in securing suitable locations for new restaurants.
   • Conduct evaluation & assessment for proposed locations by franchisees.
5. Market Analysis:
   • Stay informed about industry trends, market conditions, and competitor activities.
   • Utilize data and analytics to make informed decisions regarding expansion opportunities.
   • Monitor and evaluate the performance of existing locations to identify areas for improvement.
   • Developing and maintaining a database of potential projects & development and existing outlets locations and performance.
6. Feasibility Study Preparation:
   • Conduct comprehensive feasibility studies for potential restaurant locations, considering factors such as market demand, demographic trends, competition analysis, and financial projections.
   • Prepare detailed reports outlining the findings of the feasibility study, including recommendations and risk assessments, to guide management decision-making.
7. Location Assessment:
   • Perform thorough assessments of potential restaurant locations to evaluate their suitability for Tea Garden's brand and concept.
   • Conduct on-site visits and inspections to assess the physical condition of the property and identify any potential challenges or opportunities.
   • Document findings and observations from the location assessment process, providing detailed insights and recommendations to inform management decision-making.
8. Project Management:
   • Plan and implement control of leasing tasks, landlords’ liaison, tenancy administration, coordinate with the Projects Department on renovation works, takeover/handover of premises, fitting-out works, and ad hoc duties.
9. Administrative Tasks
   • Track and monitor all leasing contracts, prepare new proposal desks, and provide up-to-date status to Management. Ensure business development planning is aligned with business objectives.
   • Perform quantitative analysis on outlet turnover and profitability, evaluate new leases and renewal proposals, and recommend a suitable rental structure to meet the company P&L rental budget.
   • Oversee the implementation of new Standard Operating Procedures (SOPs) and administrative tasks related to retail development.
   • Manage documentation, such as the Retail Development form, for the proper release of all deposits.

Job requirement:

1. Bachelor’s degree in business administration, Real Estate, Marketing, or a related field.
2. Proven experience in retail development, real estate, or commercial leasing, preferably within the food and beverage industry.
3. At least 5 years of experience in the related field of which 2 years in a managerial capacity.
4. Experience working in Chain Stores for F&B / Pharmacy / Convenient Stores will be an added advantage.
5. Strong networks with major shopping mall landlords are preferred.
6. Able to work at Taman Pelangi Indah, Johor Bahru.