Retail Sales Manager (Experience in Retail chains/ Direct Sales/B2B) - Continuous Learning Opportuni

Job Responsibilities:

• Manage sales targets and ensure timely collection of sales revenue by reporting sales personnel with at least 5-7 years of experience in retail chain sales.
• Develop distribution and promotional strategies to meet sales and collection targets set by the Head of Department (HOD), leveraging direct experience in selling to retail chains.
• Provide training to sales personnel on effective sales techniques, leveraging B2B experience, and support in identifying new customers and market segments.
• Identify and recommend new brands/products and business opportunities, leading product/business development efforts with experience in retail chains.
• Maintain updated sales tools such as catalogues and price lists for the sales department with experience in retail chains.
• Ensure proper customer service and regular data updates, drawing on experience in retail chains.
• Analyze sales figures and trends with experience in retail chains.
• Monitor departmental expenses to optimize resource utilization and enhance profitability with experience in retail chains.
• Recruit, train, and guide sales staff on product knowledge, sales skills, and customer service standards with B2B experience in retail chains.
• Stay informed about industry products and competitors' activities, especially within retail chains.

Qualifications:

• Bachelor's degree in Sales/Business Administration or relevant field.
• Minimum 5-7 years of experience in retail chain sales.
• Direct experience in collaborating with well-known retail chains or similar establishments.
• Strong business-to-business (B2B) sales experience.
• Hands-on leadership style, capable of coaching subordinates to meet company standards.
• Flexible and adaptable to changes, with a positive attitude.
• Result-oriented and skilled in developing business plans to achieve strategic objectives.
• Resourceful and able to work well under pressure.
• Strong leadership qualities and ability to work long hours to achieve results.
• High standards of integrity and ethics.
• Excellent planning, negotiation, and interpersonal skills.
• Fluent in English and Bahasa Malaysia.
• Analytical mindset and multitasking abilities.
• Willingness to travel as required.
• Commitment to meeting deadlines and protecting company interests.
• Collaboration skills across all levels of the organization.