Assisting the Outlet Manager in executing store operations during scheduled shifts.
Setting goals for the work group, developing organizational capability, and modelling how work together.
Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.
Requirements
Relentless focus on customer, understands what customer wants and how to deliver the experience
Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.
Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.
Understands to drive overall business success and is accountable to prioritize and deliver quality results.
Lead with trust, commitment, coach and develop junior staff.
Holds a diploma in Hotel Management or its equivalent with 2 years of experience in operations management in F&B or food service industry.
Articulate and able to communicate effectively across all functions and levels
Demonstrate leadership in managing teams and sales/achievement driven
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