Revenue Optimization Executive

‘Find your Shangri-La at Shangri-La Rasa Ria, Kota Kinabalu.’ We do not merely work—we weave joy and wonder into the everyday. We invest deeply in our people, supporting them as they pursue their passions while creating moments of joy for our guests, all wrapped in the care of our growing Shangri-La family.

At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.

As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.

Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection and joy to nature, purpose, and community.

Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments of joy for our guests and joy of growth for our people.

We're looking for a Revenue Optimization Executive or aspiring to be, required for our Revenue Optimization Division.

Job summary

• Support the Revenue Management culture by providing accurate statistical and competitive data, and implementing revenue management processes and tools


• Manage hotel rates, inventory, and availability across all distribution channels to ensure data integrity and maximize booking opportunities


• Monitor market trends, competitor pricing, and demand patterns to support revenue decision-making


• Prepare revenue forecasts, reports, and performance analysis to guide strategic planning


• Implement revenue strategies to achieve occupancy and revenue targets

Requirement

• Diploma or Degree in Statistics, Business, Marketing, or a related field


• 1–2 years of relevant experience


• Completion of basic corporate Revenue Management courses is an advantage


• Knowledge of hotel operations is an added advantage


• Strong analytical skills with proficiency in Microsoft Excel and PowerPoint


• Understanding of distribution channels; internet-savvy with strategic thinking


• Has experience in B360, ORS/OWS, SynXis CRS, OTA extranets, Ideas, and Oaky


• Fluent in written and spoken English and Malay; additional languages are an advantage


• Due to local immigration policies, only Malaysian citizens will be considered

Interested candidates may apply and attach their Curriculum Vitae before 24 June 2026.