Sales Associate

Syarikat : Roger Dubuis

Jenis Pekerjaan : Sepenuh Masa

Kuala Lumpur, Federal Territory Of Kuala Lumpur

Bilangan Pemohon

000+

Mohon Sekarang

Penerangan Pekerjaan - Sales Associate

KEY RESPONSIBILITIES

Achieve business targets, KPI’s and sales in accordance with the brand retail strategy

Maintain uncompromising standards of boutique presentation and ensure merchandise is properly maintained and secured at all times

Ensure exceptional levels of customer service and after-sales experience

Build long-term sustainable relationships with new and existing clientele to maximize sales opportunities and promote brand loyalty

SALES

Achieve boutique sales targets and KPI’s defined by the Boutique Manager

Leverage regular in-store and local events as per the retail activation calendar to drive sales for existing clients, generate new business and grow customer base

Assist fellow Boutique Ambassadors in every aspect of the sales process

CLIENTELING

Promote a culture of service excellency within the boutique

Create unique, memorable and awe-inspiring experiences for customersto keep them engaged with the brand

Deliver meaningful, one-to-one personalized service by anticipating clients’ needs and preferences

Identify, recruit and convert new prospects by leveraging digital and physical tools

Enrich the customer database and enhance the quality of client information

BOUTIQUE OPERATIONS

Ensure inventory is properly maintained, secured and accounted for via regular stock- takes and product maintenance

Maintain uncompromising standards of boutique presentation and ensure visual merchandise is implemented according to brand guidelines

Assist in organizing and implementing regular, in-store marketing activations

EXPERIENCE & BACKGROUND

Minimum 2 years’ experience working in a luxury environment

Background in sales, Luxury retail, banking, automotive, high-end hospitality or aviation industries(experience within luxury watches and high-end jewellery industries highly desirable)

Languages: English (Mandarin and Cantonese are highly desirable)

KNOWLEDGE & SKILLS

Strong knowledge of the luxury industry and our competitors

Creative, entrepreneurial mindset with positive outlook

Exceptional interpersonal, communication and organizational skills

Experience working with a diverse client base

Passion for mechanical timepieces

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Mohon Sekarang