We are desiring to recruit a focused Sales Associate to join our elite team at MAN Truck & Bus (M) Sdn Bhd in Selangor.
Growing your career as a Full time Sales Associate is an amazing opportunity to develop relevant skills.
If you are strong in persuasion, problem-solving and have the right passion for the job, then apply for the position of Sales Associate at MAN Truck & Bus (M) Sdn Bhd today!
- Actively translate market trends into business opportunities for own sales area
- Analyse sales area data to derive business opportunities jointly with sales management and put into action (i.e. define customer attack list)
- Make sure that 100% potential customers are contacted regularly at least once a year
- Identify customer needs and create solutions/offers to meet customer expectations applying MAN sales tools and methods
- Take new innovations and offers from MAN to develop customer portfolio
- Consult the customer and offer options on possible solutions based on MAN’s product & business solutions’ portfolio
- Deliver fast and accurate information, including prompt responses to customer enquiries
- Know the customer: acquire and record relevant information and maintain an effective database both for retail and fleet customers
- Regularly identify customer needs and offer integrated and customized solutions along value chain
- Be visible to the customer: plan and organize sales activities including regular customer visits to build sustainable rapport
- Track, maintain and update own and company generated leads, contacts and opportunities
- Be a MAN brand ambassador every day
- Build technical expertise on MAN product portfolio
- Build expertise on MAN sales and after sales solutions including other MAN services
- Achieve agreed sales targets
- Steer sales business in terms of profitability by using MAN option package portfolio
- Regular reporting on sales activities to the sales management
- closely cooperate with After Sales and other relevant MAN departments
- Create the offer, sales order within the system
- Monitor all orders and follow up production and delivery times with factory/bodybuilders to solve questions/problems that may arise and report any delays to the customer as early as possible
- Ensure that all relevant technical, product, legal and promotional information is obtained, understood and communicated to customer
- Hand over the sold vehicles (walk around) if required assisted by technical experts from the workshop and be the “one face to the customer” (lead the customer)
- Act as a contact person to the customer in case of immediate concerns and complaints
- Follow-up sales feedback and if applicable ProfiDrive training process to increase customer satisfaction incl. support of customer complaint management process
- Lead customer through vehicle return process from taking in vehicle to final invoicing
Benefits of working as a Sales Associate in Selangor:
● Company offers great benefits
● Continuous Learning Opportunities
● Generous Compensation