We are looking to hire an influential Sales cum Operation Manager to join our multidisciplinary team at Luxury Tours (M) Sdn Bhd in Kuala Lumpur City Centre, Kuala Lumpur.
Growing your career as a Full time Sales cum Operation Manager is an outstanding opportunity to develop useful skills.
If you are strong in strategic planning, research and have the right enthusiasm for the job, then apply for the position of Sales cum Operation Manager at Luxury Tours (M) Sdn Bhd today!
- Handling Market (International) - Coverage by Country
- Overseeing Personal & overall team sales revenue for Inbound (FIT/GIT/MICE )
- Handle Clients quotation, Itinerary, Incoming Call, complaints and any other request in a professional & efficiently
- Build and maintain good relationships with Clients/ Suppliers
- Responsible in achieving sales/ Partnership KPIs set by management(FIT/GIT/MICE )International.
- Plan, Budget and execute sales strategies for Domestic market.
- Responsible in submission of Reports ( Plan ahead report / Weekly activity / Monthly sales/Forecast report.
- Work closely with Operation, Product, Online Team and Finance Team to ensure all bookings/Arrangement are made as accordingly by clients and drive sales.
- Responsible in creating new business growth to increase market share/sales via various marketing Techniques.
- Account managing & retaining portfolio of key clients to ensure high level of customer satisfaction.
- Responsible in planning of Marketing strategies by collecting market intelligent, clients feedback,
- Market trend and conduct competitor’s analysis.
- Attend Trade Fair, Road Show, Sales Visit and other related potential events
- Attend regular training / briefing by Product Dept on any new products / services
- Responsible in all arrangements- reservations on all confirm bookings are booked with Deadline and ensure prompt payment– Hotels , Restaurant/ Land based suppliers ( FIT/GIT/SIC/MICE ) AOS / MMT
- To ensure all accurate costing are updated in AOS system
- Identify opportunities to improve operational and service methods or Procedures
- To be able to independently out source for any other products / clients as per request.
- To log all New requests and follow ups on confirmation / Conversion
- To carry out any other job function given by management
Benefits of working as a Sales cum Operation Manager in Kuala Lumpur City Centre, Kuala Lumpur:
● Learning opportunities
● Room for Advancement
● Advantageous package