Sales Lead

Job description

• Dedicated sales lead to coordinate sales teams, ensure the team's sales quotas are met and support the management.
• The sales lead will perform sales, management and administrative tasks, such as maintaining sales performance, recruiting and training sales team and monitoring inventory.
• Recruiting and training new sales team, assigning specific tasks to other sales team and monitoring the team's sales performance
• Prepare and analyse sales reports, and make recommendations for immediate improvement.
• Providing sales team with constructive feedback and assisting team to solve customers' problem.
• Motivating the sales team and creating an atmosphere of healthy competition among the team.
• To be successful as a sales lead, you should have excellent sales and leadership skills, as well as strong customer service skills. A thorough knowledge and understanding of the store's products and services.
• For existing customers, implement Customer Relationship Management (CRM) to ensure customers continue to be delighted with our services.
• Ensure operational excellent with strong inventory management such as full stock take procedures, forecast and ordering, managing delivery schedule, and maintain cleanliness of outlet at top conditions.
• Identify new initiatives to find new ways of selling and costs savings opportunities.
• Collaborate with Marketing and support all marketing campaign and promotions to achieve the agreed targets.
• Provide creative ideas for merchandising and product display.
• Evaluate sales team performance and take the necessary actions as required
• Resolve customer complaints quickly and identify remedial actions to address the root cause of the problem.
• Ensure all the company's policy, rules and regulation, standards and procedures are clearly explained to and followed by staff.
• Ensure compliance to local law and regulations for all activities at the branch outlet.