JOB OVERVIEW: The Sales Manager is responsible for developing/ maintaining business opportunities through active direct sales, marketing, emails, or other forms of communication to maximize revenue opportunity. He/she will identify areas of improvement in overall sales performance and develop strategic action plans to optimize the performance of the sales team and drive incremental sales revenue
KEY RESPONSIBILITIES:
Identify and develop new business opportunities within the corporate/travel industry/leisure
Generating and maximizing the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
Prepare correspondence to customers and internal booking reports, and maintain sales files
Manage and maintain the business relationship with existing and new clientele base to achieve
customer satisfaction: ensure external and internal customers are satisfied with our services
Participate and coordinate promotional and trade shows or any other assignment
Analyze competitor’s strength and weakness, and knows how to sell against them
Meeting monthly revenue and annual revenue goals set by the management
QUALIFICATIONS:
Diploma in hospitality or tourism management or a related field with experience
Minimum of 3-5 years of sales experience, preferably in a hotel capacity
Relevant room sales experience in the hospitality industry with proven sales track record preferred
Matured, self-motivated, dynamic, meticulous and result-oriented individual
Excellent interpersonal and communication skills with a strong network preferred
Possess strong negotiation and presentation skills
Effectively bilingual
Must be able and willing to travel overseas
Applicants with lesser experience will be considered for a junior position
Well-groomed and professional disposition
Creative and successful sales technique
Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively
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