Sales Manager - Mercure Miri City Centre

Hotel for travellers looking for local and authentic experiences

Mercure Miri City Centre features 172 contemporary and stylish appointed rooms and suites with extensive dining options, two dedicated floors of the conference and banqueting facilities, inclusive of the hotel's social hub, Ruai Co-working Space.

This position is responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel. 

• Achieve daily targeted number of sales calls with effectiveness.
• Develop business leads for the hotel on a weekly basis.
• Prepare a monthly list of accounts to target for the following month.
• Plan and conduct a minimum of 2 site inspections or entertainment meetings per week with qualified potential or new accounts.
• Prepare a monthly action plan focusing on the main market segments.
• Perform a monthly review of account profiles, focusing on room night production and average rates.
• Monitor competitors’ rate strategies, account penetration and marketing activities to maintain a competitive edge.
• Take full responsibility for accounts under management, including contracting, profile updates and contract renewals.
• Update management on VIP arrivals and provide meet-and-greet services accordingly.
• Up-sell, cross-sell and promote hotel facilities and services at every opportunity to maximize sales revenue.
• Conduct negotiations to achieve the best profit margins and rates for the hotel.
• Attend hotel client functions and local business community events to network and maintain high visibility.

Who we’re looking for:

• Diploma in Tourism / Hospitality Management
• Minimum of 2-3 years of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Please note: Due to local regulations on hiring, only local talent will be considered for this position.