Sales Operation (International) Executive

What is the role about?

• Support Sales team in ensuring customer satisfaction via accuracy and timely processing of orders.
• To issue sales contract and input orders to the system after received sales confirmation from sales team.
• Ensure orders are processed in line with customers’ delivery requirement.
• To liaise with customer on resolving any issue pertaining to delivery & shipment of goods.
• Collaboration with other departments to ensure orders deliveries are handled efficiently and timely.
• Develop a filing system to maintain all sales records and transactions.
• Handle inquiries from new customer and subsequently pass-on to relevant salesperson.
• Develop customer outstanding orders and weekly payment report to sales team.
• Responsible for all front-line and sales transactions.
• Managing correspondence and communication with customer’s enquiry.
• Supervision of Sales Operations Coordinator assigned.
• Support sales team with others administrative task as and when required by Management.

Are you the one?

• Shall have minimum qualification of Bachelor Degree in any discipline with at least 2 years working experience. 
• Wide knowledge of domestic and international trading as an added advantage- Incoterm (International Commercial terms).
• Working experience in the food manufacturing industry with exposure to HACCP and ISO 9001 system as an added advantage.
• Experience in SAP is an added advantage.