Sales Operations Coordinator

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As we expand our operations, we are looking for a talented Sales Operations Coordinator to join our team and support our Australian sales team with operational and sales processes.

Position

Sales Operations Coordinator (Petaling Jaya)

Job Description

• Prepare accurate quotes for products, services, licensing, and managed service offerings.

• Send quotes to customers, track outstanding proposals, and conduct follow-ups as required.

• Take ownership of the renewals process from identification through completion, including preparation of renewal quotes and client notifications.

• Maintain accurate CRM records and generate structured sales reports for leadership visibility.

• Coordinate with distributors and vendors for pricing, availability, deal registrations, and renewals.

• Support the sales team with meeting preparation, internal coordination, and documentation.

• Communicate with customers regarding quotes, renewals, order status, and required documentation.

• Identify operational bottlenecks and suggest improvements to streamline sales execution.

Job Requirements

• 3+ years of experience in sales operations, sales support, order management, or similar roles within IT, SaaS, MSP, or technology distribution.

• Strong understanding of quoting workflows, renewals cycles, and CRM processes.

• Excellent written and verbal English communication skills.

• High attention to detail in pricing, documentation, and commercial information.

• Ability to work autonomously, prioritise effectively, and support multiple sales team members.

• Experience interacting with distributors and vendors is a plus.

• Exposure to Australian or similar Western business environments is desirable.

Job Type

• Full-time, work in office, 5 days a week

Salary

• Basic RM3200 – RM3500

Benefits

• EPF, Socso

• Annual Leave, Birthday Leave, Parental Leave

• Opportunities for promotion

• Professional development

Expected Start Date:

• Immediately

Know more about us at:

• Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm

• Instagram: https://www.instagram.com/summitnexttechnologies

• LinkedIn: https://www.linkedin.com/company/summitnext-technologies/

• Website: https://summitnext.com/