Sales Operations Manager (Remote working)

-Develop and implement efficient sales processes and strategies.-Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.-Coordinate with the sales team to align sales strategies and operations with business goals.-Develop and deploy creative solutions in tracking the sales team's activities.-Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.-Train and support sales representatives and staff to enhance their product knowledge and sales skills.-Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.-Ensure that leads followed up has a proper resolution within 30 days of appointment.-Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.-Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.-Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.-Identify additional opportunities for revenue generation.-Develop strategies to minimize the gap between payments receivable.-Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.-Set team goals and targets for each account to drive performance and accountability.-Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.-Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well-prepared in advance according to established protocols.  [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-hiredly-x-job-sales-operations-manager-remote-working]
-Proven experience in sales operations, preferably in a sales outsourcing or agency environment.-Strong understanding of sales process management, creative problem-solving, and data analysis.-Excellent communication and leadership skills.-Ability to work strategically and collaboratively across departments.-High attention to detail and a focus on data-driven decision-making.