Sales Operations Specialist (APAC)

Your Title: Sales Operations Specialist (APAC)

Job Location: Mid Valley City, KL

Our Department: Deal Operations, AECO Division

Would you like to be part of a vital team that supports and enables sales teams to sell more efficiently and effectively?

What You Will Do

As the Sales Operations Specialist (APAC) you will be supporting the Quote-to-Order process interfacing across several areas of the business such as sales, operations, engineering, order management, legal, finance, and shipping to ensure seamless fulfillment of orders with current systems while identifying and working with the appropriate teams for process improvements. One of the main functions includes ensuring the correct usage of Trimble’s operating procedures and compliance with corporate policies while moving quotes and deals through required workflows efficiently and with a highly professional and positive customer experience.  

• Taking the initiative, strong math skills and the ability to anticipate problems before they happen is essential for success in this position.

• A light understanding of local regulations and operating standards for contractual agreements and general logistics is necessary.

• You will be responsible for following standard deal procedures, providing escalatory analytical and process support to complex, non-standard deals, reviewing contract booking submissions for accuracy and alignment to our revenue recognition policies, and facilitating approvals from the respective decision-makers.

What Skills & Experience Should You Bring

• Demonstrable years experience of order processing and/or customer deal experience within a sales team environment.

• Industry exposure to a technology/hardware/software environment preferred but not essential

• Comfortable working in a rapidly changing and highly dynamic environment

• Bachelor's degree or higher in technical focus, Finance, Business, Marketing, or related discipline

• Proficiency in Salesforce.com, Google Suite, Excel, and Domo preferred 

• Excellent verbal and written communication skills

• Demonstrated ability to work under pressure and manage multiple tasks/projects simultaneously

• Handles confidential and sensitive information and records with a high degree of discretion, diligence, and sound judgment

• You may also speak another language: Japanese or Korean would be advantageous but not essential

Information About Your Location

You can work hybrid from our new Trimble office in Mid-Valley City, Kuala Lumpur, along with the rest of our Malaysia team (currently around 21 people). Our Malaysia office has an exciting team environment where people love working with leading technology solutions.

About Our AECO Division

Trimble’s Construction AECO Division is comprised of five divisions responsible for different products and services related to the construction lifecycle, including:

• Design & Engineering

• General Contracting

• Civil Contracting

• Trade Constructions

We are actively leveraging these industry-leading capabilities to deliver a unified Trimble Construction One (TC1) offering to our customers. Internally, TC1 represents a significant evolution for our product platform and go-to-market capabilities. Externally, TC1 represents our customers' opportunity to embark on a digital transformation journey of their own. The advent of TC1 allows our customers to engage with more of Trimble’s capabilities in a streamlined and integrated way.

We are a high-performing organization that champions diversity, inclusion, collaboration, and opportunity as we work to provide customers with continuously enhanced value on a platform of integrated products and services.

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our success while moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to ensure our people are seen, heard and welcomed and, most importantly, that they know they belong, no matter who they are or where they are coming from.

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