Sales/Service Engineer

To achieve monthly and annual order intake and margin targets for EagleBurgmann products

and services to the assigned customers / territory.

To provide technical service to the existing customers with the aim of supporting the

company’s activities for improved performance.

Job Accountabilities/Key Responsibilitie s

Servicing of existing customer base and maintaining good working relations at all levels

Development of new customers and new applications for existing customers.

Promote all EagleBurgmann products and services at all times, provide sales

opportunities to specialists or handle directly.

Degree qualified in a technical discipline ie: Mechanical Engineering, is ideal for this

role

2‐3 years appropriate sales engineer experience to similar customer base

Experience in selling in a B2B environment (petrochemicals, chemical market sectors

etc)

Computer literate

Dedication and commitment to achieving objectives.

Target driven and results orientated.

Should possess entrepreneurial skills, be able to think out of the box, and provide

solutions.

Confident in the engineering aspects of features and benefits in relating them to

customers’ needs.

Marketing, including technical content, presentations to existing and new customers.

Lead generation from effective prospecting

Clear proposal development

Simple contract negotiations

Securing orders to acceptable terms and conditions

Provide accurate forecasts and reports as required.

Provide business development view of future opportunities

Provide input to territory competitor review.

Provide excellent customer service to ensure maximum customer satisfaction on the

timely delivery and technical support

Basic troubleshooting of failed units, Seal installation and removal

Seal removal and installation according to rotating equipment OEM and seal

manufacturers guidelines

Prepare the seal Observation and Inspection report after collecting the seal from

customer

Maintain required end user certification for on-site support

Maintain a high level approach to all matters related to HSE

Job Types: Full-time, Part-time

Pay: RM4,500.00 - RM5,000.00 per month

Expected hours: 40 per week

Benefits:

• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Ability to Commute:

• Kuantan (Required)

Ability to Relocate:

• Kuantan: Relocate before starting work (Required)

Expected Start Date: 05/01/2024