SEA- Learning & Development (Learner Experience & Engagement ), Executive

Title: SEA- Learning & Development (Learner Experience & Engagement ), Executive 

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now! 
 

About the Role

• Own learner engagement and communication strategy for assigned SEA L&D programmes, ensuring learning is clearly positioned, relevant, and aligned to a strong, consistent L&D brand.


• Create, curate, and publish learner‑facing content across L&D channels, including L&D newsletters, intranet pages, learning hubs, announcements, and campaign materials, ensuring consistent tone, messaging, and brand alignment across Southeast Asia.


• Design and execute learner communications, campaigns, and storytelling that connect learners to the value, purpose, and outcomes of L&D programmes.


• Support end‑to‑end programme delivery by coordinating learner touchpoints, scheduling communications, and managing post‑programme follow‑ups and basic reporting.


• Design and enhance digital and experiential learning experiences using multimedia, interactivity, and blended (virtual and in‑person) formats that reinforce the L&D brand and learner expectations.


• Optimise how learning content is surfaced and experienced across platforms (e.g. LMS, learning apps, intranet, MS Teams) to ensure consistency, discoverability, and ease of navigation.


• Coordinate with external vendors and internal stakeholders to support smooth delivery and a positive, on‑brand learner experience.


• Use learner feedback, engagement data, and insights to continuously improve communications, experience design, and brand credibility.


• Contribute to shared Operations & Technology team responsibilities to ensure continuity and service reliability, including learner enquiry support, LMS records maintenance, and peak‑period coverage.

What Success Looks Like

• Learners consistently recognise L&D as clear, purposeful, and valuable


• L&D communications (newsletters, intranet, campaigns) are cohesive, professional, and well‑received across SEA


• Learning programmes are experienced as engaging, easy to navigate, and well‑coordinated


• Learner feedback and engagement insights visibly shape ongoing improvements


• Ops & Tech services remain reliable and consistent during peak periods

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.


• Understand how our daily work contributes to the priorities of the team and business.


• Understand the set expectations and demonstrate accountability in keeping personal performance on track.


• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.


• Demonstrate an appreciation for working with others.


• Understand what is fundamental to Deloitte’s success as a business.


• Demonstrate integrity and an awareness of strengths, differences, and personal impact.


• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements:

• Bachelor’s degree in Communications, Instructional Design, Human Resources , or a related field.


• Experience in L&D operations, learner engagement, programme coordination, communications, or related roles (Executive / Senior Executive level)


• Strong learner‑centric mindset and sensitivity to brand, tone, and experience quality


• Hands‑on experience creating and publishing learner‑facing content (e.g. newsletters, intranet pages, platform announcements)


• Experience supporting learning programmes and coordinating with vendors or partners


• Exposure to learning platforms such as LMS, learning portals, or collaboration tools (e.g. MS Teams)


• Clear and confident written and verbal communication skills


• Comfortable managing multiple priorities in a fast‑moving environment


• Experience in professional services or complex organisations is an advantage

Who This Role Is Ideal For

This role is ideal for someone who cares deeply about how learners experience learning and how L&D shows up as a brand. You may come from an L&D engagement, operations, communications, or programme coordination background and enjoy shaping learner journeys, improving clarity, and building trust through good execution.

You are comfortable being hands‑on, working closely with stakeholders and vendors, and contributing as a reliable team member in a lean Ops & Tech setup. If you enjoy combining content, communication, and execution and want to strengthen the L&D brand while making learning easier to engage with, this role will suit you well.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.