(SEAP) Business Process Automation Analyst

Role & Responsibilities:

Process Engineering and Improvement

• Analyze and evaluate current business processes within the freight forwarding operations.


• Identify areas for process improvements and develop engineering solutions to optimize efficiency and effectiveness.


• Collaborate with cross-functional teams to implement streamlined processes across all business functions.

Development of Logistic Solutions

• Continuously develop and propose new logistic solutions to address legacy issues.


• Introduce and integrate new systems and tools to enhance operational capabilities.


• Monitor and assess the impact of implemented solutions to ensure they meet business goals and improve performance.

RPA Development and Implementation

• Design, develop, and implement Robotic Process Automation (RPA) projects using UiPath.


• Automate key and critical business processes, focusing on high-volume processing tasks.


• Ensure RPA projects result in substantial productivity savings, aiming for significant reductions in manual effort and time.

Project Management

• Lead and manage process improvement projects from inception to completion.


• Develop project plans, timelines, and milestones, ensuring timely delivery of project objectives.


• Communicate project progress, challenges, and results to stakeholders and senior management.

Data Analysis and Reporting

• Perform data analysis to identify process inefficiencies and opportunities for improvement.


• Generate reports and dashboards to track the performance of implemented processes and RPA solutions.


• Provide insights and recommendations based on data analysis to support decision-making.

Training and Support:

• Train and support team members and end-users on new processes and RPA tools.


• Develop training materials and documentation for implemented solutions.


• Provide ongoing support to ensure smooth adoption and operation of new systems and processes

Qualifications:

• Bachelor’s degree in business, Engineering, Information Technology, or a related field.


• Proven experience as a Business Process Analyst or similar role in the logistics or freight forwarding industry.


• Strong experience with UiPath and RPA project development and implementation.


• Excellent analytical and problem-solving skills.


• Proficient in process mapping and engineering tools.


• Strong project management skills with the ability to manage multiple projects simultaneously.


• Excellent communication and interpersonal skills.


• Ability to work independently and collaboratively in a team environment.