Senior Account Manager - Private Equity - Excellent Benefits Package

Senior Account Manager

Reports into Head of Operations - APAC

Primary Responsibilities:

Krypton Fund Services utilizes FIS Private Capital Suite and FIS Digital Data Exchange - relevant experience is a prerequisite for this position.

• Perform day-to-day supervision of a team, including involvement in their performance and ongoing development.
• Provide periodic reports & feedback to management on client relations, investor relations, team performance, department initiatives, department policy. 
• Assist management in developing and implementing new or enhanced policies and procedures.
• Build and maintain client relationships and act as the contact for fund investors and industry partners.
• Ability to handle and resolve escalated items.
• Participate in new client meetings and provide clear communication of applicable launch or conversion requirements. 
• Have a detailed knowledge of the FIS products utilized. Provide directions, recommendations, coordination of enhancements and modifications to allow the best use of these products within the team. 

Team Role

• Perform comprehensive fund accounting services, encompassing tasks such as Net Asset Value (NAV) preparation, maintenance of financial books and records, call and distribution calculations, waterfall calculations, performance ratios, and any other services relevant to servicing closed ended fund clients and their investor base. 
• Understand, review, compare and critique fund documents, such as LPA, Subscription Documents, PPM et al, with the ability to model out relevant scenarios, permutations, and possibilities relevant to our service requirements. 
• Compile financial reports following requisite accounting standards.
• Compile investor statements following requisite reporting standards.
• Monitor and reconcile money movement.
• Initiate wire and account transfer transactions through internet banking platforms.
• Maintain and rectify investor details within a centralized database.
• Process investor capital activity documents and follow up with investors for missing information.
• Send reports, such as contract notes, financial statements, call notices, distribution notices, valuation statements, and any other type of report/letter/notice to investors and clients.
• Liaise with other service providers for mutual client service.
• Liaise with other internal service departments for client service needs. 
• Handle ad hoc investor or client queries.
• Adhere to the company's service model and policies, while fostering effective and efficient communication with investment managers, investors, general partners, brokers, custodians, banks, auditors etc. 
• Cultivate strong customer relationships, ensuring superior service delivery to clients.
• Support the implementation of the company's global anti-money laundering (AML) framework, ensuring compliance.
• Support the implementation of the company's FATCA/CRS service offering.
• Ability and comfort with recommending process improvements.
• Engage in system optimization initiatives and ad-hoc projects, contributing to process enhancements.
• Train new team members.

Qualifications Required:

• Bachelor’s degree in accounting, Finance, or related field.
• Professional certification (e.g., CPA, CFA) preferred.
• 5-10 years of experience in fund accounting or related financial services, presently with a supervisory role.
• Strong understanding of investment products, fund structures, and financial markets.
• Proficiency in Microsoft suite of products.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to prioritize tasks and work under pressure to meet deadlines.
• Strong communication and interpersonal skills
• Knowledge of the regulatory framework AML/CFT requirements is advantageous. 

Candidates with lesser experience will be consider for an Account Manager position