Senior Admin - Start Immediately

Position: Senior Admin

Responsibilities:

1. Claims Management:
   • Oversee and manage all aspects of online claims processing for the clinic.
   • Ensure accurate and timely submission of claims to insurance companies.
   • Coordinate with insurance companies to resolve any claims-related issues.
2. Panel Clinic Management:
   • Monitor and maintain the clinic's status as a panel clinic for insurance companies.
   • Liaise with insurance companies to update panel clinic information as required.
   • Ensure compliance with panel clinic requirements and standards.
3. Administrative Support:
   • Assist in scheduling appointments and managing patient records.
   • Handle correspondence and communications related to clinic operations.
4. IT Skills:
   • Proficient in using IT systems and software relevant to clinic operations.
   • Able to troubleshoot basic IT issues and liaise with IT support when necessary.
   • Assist in the implementation of new IT systems or software for the clinic.
5. Customer Service:
   • Provide excellent customer service to patients and visitors.
   • Handle inquiries and complaints in a professional and courteous manner.
   • Ensure a positive patient experience at the clinic.
6. Compliance:
   • Ensure compliance with all relevant laws, regulations, and guidelines.
   • Maintain confidentiality of patient information and clinic records.
   • Adhere to clinic policies and procedures.
7. Team Collaboration:
   • Collaborate with other clinic staff to ensure smooth operations.
   • Participate in team meetings and contribute ideas for improving clinic efficiency.
   • Support other team members as needed.

Qualifications:

• Background in clinic or hospital work, with knowledge of clinic operations and procedures.
• Experience in claims management and handling online clinic panels.
• Proficiency in IT systems and software relevant to clinic operations.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.

Diploma or degree in healthcare administration or related field preferred.