Job Summary:

We are looking for a candidate proficient in Chinese (Read & write) to manage and oversee cash application activities for assigned portfolios, ensuring accuracy, timely resolution of complex issues, and driving continuous improvement and stakeholder alignment.

Duties and Responsibilities

• Perform cash application and reconciliation activities for assigned portfolio, ensuring accuracy and timeliness.

• Manage more complex portfolios and resolve discrepancies to minimize disputes.

• Ensure timely follow-up on unallocated payments and open items.

• Process and validate credit/ debit memos by ensuring appropriate approvals are in place prior to release.

• Perform write off adjustments on customer accounts in accordance to guidelines.

• Ensure compliance to SLAs, policies and procedures.

• Support month end closing, audits, and cross functional coordination.

• Ensure timely and accurate response to emails and requests and proactively manage priorities across requests within assigned portfolio.

• Own performance and outcomes of assigned portfolio/ countries.

• Investigate and resolve complex or high risk issues end to end.

• Lead discussions and coordinate with stakeholders to drive resolution.

• Develop and manage stakeholder relationships to ensure issues are resolved effectively and solutions are implemented and sustained.

• Review and challenge cases before escalation.

• Provide guidance and support to analysts.

• Identify recurring issues and drive continuous improvement initiatives to enhance process efficiency.

• Escalate key risks with clear context and recommended actions.

Job Requirements

Education : Degree in relevant field (Commerce, Finance, Accounting)

Experience : Minimum 3-5 years of experience in Accounts Receivable or Cash Application, with exposure to handling complex portfolios, issue resolution, and stakeholder management.

Skills Requirements

• Strong analytical and problem-solving skills

• Ability to manage complex issues and make decisions independently

• Strong stakeholder management and communication skills

• Ability to guide and support junior team members

• Strong knowledge / use of ERP systems (e.g. SAP) and MS Office

• Good verbal and written communication skills in English & Chinese

Brenntag TA Team