Senior Assistant, Investor Services

It’s never been a more exciting time to join Vistra.  

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.  

We have an exciting opportunity for you to join our team as Senior Assistant, Investor Services. Reporting to the Assistant Manager, Investor Services, this full-time and permanent position is based in Johor Bahru, Malaysia and offers regional coverage, allowing you to make a significant impact to our team and its’ growth.

Key responsibilities:

• Perform due diligence on prospective investors for Vistra Singapore in accordance to the local and group policy and regulations as part of the onboarding and trigger review process.
• Perform collection of KYC documents and information from investors and/or clients for purposes of onboarding processes by using the approved list of documents requirements, and follow up on any delays and deficiency.
• Perform name screening and searches on prospective and existing investors and their related parties using the approved screening tool/platform.
• Perform data maintenance such as profile creation of investors and their related parties, and updating of changes in the investors’ data in the approved data platform.
• Track work status and regularly follow up with investors or relevant parties to ensure service delivery requirements are met.
• Perform any other ad hoc tasks and project work as assigned.
• Ensure adherence to standards and procedure.

Key requirements:

• Possess at least 1 year of Know Your Client (KYC), Customer Due Diligence or Name Screening experience in a financial institution or equivalent function.
• Strong verbal and written communication skills.
• Sound analytical and research skills with meticulous attention to detail
• Excellent time management, good organisation skills and multi-tasking skills
• Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines

Company Benefits:

At our Malaysia office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness reimbursement, and competitive leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications such as ICSA, CPA, STEP, ACCA, MIA etc. in ensuring you stay ahead in your field.
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!