Senior Executive Food Services (Horeca Channel, Central)

Job Responsibilities:

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources


• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories


• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed


• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising


• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies


• Report on the activities and products of the competitors via inputs to the competition reports


• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases


• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers


• Maintain a customer complaints/issues log and follow up on customer issues


• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products


• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job requirements:

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  • Diploma or Degree in Sales/Marketing, or any other related field.
  
  
  • 4-5 years experience in a similar role, preferably from F&B sales industry
  
  
  • Sales background dealing with HORECA / Bakery exposure/experience is highly desirable
  
  
  • Sales of Bakery Ingredients is highly desired
  
  
  • Demonstrate basic knowledge and understanding of the industry, market & competitors
  
  
  • Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
  
  
  • Demonstrate strong communication and negotiation skills
  
  
  • Demonstrate basic research and analytical skills
  
  
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  
  
  • Demonstrate fluency in local language and ideally in English, both written and spoken
  
  
  • Must be willing to travel