Senior Executive Information Technology - Innovative Company

Key Feature Of The Role:

1. This position will be responsible for the coordination, collection for requirement analysis, and preparation of RFP for any digital initiative,  working with all internal and external stakeholders.
2. This position will be leading the development and writing of RFPs for all digital initiatives.
3. The position would assist the high-quality technical support, system, and data maintenance in order to contribute to the effective delivery of IT services.

Role Description

• Works with the management team to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages. 
• Manage the activation and integration of new digital products and solutions across core business segments, ensuring seamless operation and customer alignment.
• Assist in SEO optimization for multiple websites, demonstrating proficiency in SEO best practices and hands-on experience.
• Working knowledge of digital transformation & digital marketing platform/Initiatives Implementation.
• To manage the end-to-end application management life cycle, including planning, development, deployment, monitoring, maintenance, upgrading, and support of digital and analytics systems.
• System’s study in order to get facts about business activity. Include getting information and determining requirements from end-users.
• Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimization, to ensure they are running effectively and enable easy and efficient use.
• Support of IT infrastructure, server, PC, printer, router, switches, cloud email, internet access, etc which include basic installation & configuration.
• Provide first level support by identifying, resolving, and escalating to vendor and ensure the services commitment is met.
• Support and monitor the internal networks and  Microsoft cloud or the internet, and to ensure they are configured and working properly.
• Perform system and hardware maintenance that includes installation, configuration, upgrading, troubleshooting and monitoring.
• Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organised.
• Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up-to-date.
• Manage and be responsible for the IT Security aspects for all operation matters.
• Perform day to day technical support in maintaining the Information system, including ensure process and outputs are complete and error free.
• Manage the documentation and inventory of hardware and software.
• Maintain daily /monthly data backup according to schedule and restores data when required.
• Perform other duties as required and assigned.

Requirement

• Has a minimum Bachelor's Degree in Information and Communication Technology,  Computer Science, or equivalent.
• Knowledge of IT and telecommunications or information management, such as WAN/LAN networking, operating systems, telephone services, web registry or similar.
• At least 2-3 years of working experience in related fields.
• Self-starter, responsible and hardworking.
• Good communication skills.
• Willing to learn new technologies and products.
• Able to manage time and priorities.
• May be required to travel to offsite offices.
• Have some experience with IP telephony and PABX infrastructure.
• Able to work independently and multitask.
• Good communication and interpersonal skills.
• Able to work with employees from all levels.