Senior Executive, Operations Intelligence (Business Analyst)

ABOUT US

Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

This role is about #doingboringbetter — applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Key Responsibilities

• Analyze structured and unstructured data to identify trends, patterns, and key insights.
• Collaborate with stakeholders across departments to understand business challenges and translate them into data-driven recommendations.
• Take ownership of project planning and execution, ensuring progress is tracked, risks are managed, and deliverables are completed on time.
• Lead and facilitate discussions with stakeholders to gather requirements, clarify objectives, and align on solutions.
• Create clear documentation of processes, workflows, and analysis findings.
• Identify opportunities to streamline operations, improve efficiency, and support business growth.
• Build and maintain reports, dashboards, and tools primarily in Google Sheets or Looker Studio (as and when needed), with an emphasis on clarity, automation, and scalability.

Qualifications & Experience

• 2–4 years of experience in a Business Analyst, Data Analyst, or similar role.
• Proficiency in Google Sheets (GSheets) and Excel; knowledge of SQL, Python, or BI tools is a plus.
• Strong project management and organizational skills; able to manage multiple priorities and meet deadlines.
• Strong analytical and problem-solving skills; comfort working with incomplete or messy data sets; strong attention to detail and data accuracy.
• Excellent communication and stakeholder management abilities; capable of translating complex findings into simple, actionable insights.
• A curious mindset and willingness to ask questions, explore new approaches, and challenge assumptions.
• Experience working in fast-paced, ambiguous, or startup-like environments is a strong advantage.

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!