Senior IT DR Manager

About the Role

We are seeking a highly skilled Senior IT DR Manager to join our team at RHB Banking Group. In this role, you will be responsible for overseeing and managing all Disaster Recovery (DR) activities and testing to ensure the resilience, availability, and continuity of our critical IT systems. You will work closely with stakeholders across Technology, Risk, and Business Units to develop, implement, and continuously improve disaster recovery strategies and frameworks.

Primary Objective

• Coordinate (schedule, plan and execute) RHB Group IT Disaster Recovery(DR) exercises and conducted at least twice a year (including Live tests) for the purpose of regulatory reporting for existing systems and implementing new DR plans for systems which needs enhancing.

• Review existing and recommend effective RHB Group ITDR model or processes to address SBG/SFG requirements with the objectives to put in place an effective and cost efficient ITDR services management.

• Provide first level of support for Disaster Recovery Automation (DRA) Tools and Coordination for DRA related matters

• Team Lead for ITDR Team with periodic management role.

Strategy and Planning

• Plan, design and review RHB Group ITDR requirements using ITIL practices

• Provide ITDR strategies & solutions to existing applications or new projects to meet RTO/RPO

• Perform ITDR site assessment and reviews and met stipulated requirement

• Advise RHB Group users on ITDR needs, status and compliance requirements

• Promote RHB Group ITDR awareness amongst users and/or business units

• Ensure compliance to regulatory bodies in matters pertaining to ITDR

• Formulate, and document RHB Group ITDR Processes

• Perform periodic IT Business Continuity reviews in accordance to ISO/IEC 20000 (ITSM) compliance

ITDR Support

• Coordinate (schedule, plan & execute) RHB Group ITDR exercises and have an error free DR execution

• Help & assist supervisor to ensure 100% completion of schedule ITDR exercises for the current year and test completed with meeting all key objectives with MTD, RTO and RPO

• Develop a standard for RHB Group ITDR practice

• Maintain all RHB Group ITDR plans to ensure up-to-date documentation at all times

• Liaise with RHB Group users and business units on new and/or existing ITDR implementation for smooth implementation and fulfill regulatory requirements

• Liaise with Audit/BNM on ITDR requirements and assist to achieve above satisfactory ratings

• Provide 24x7 on call support to business units, senior management and the enterprise Crisis Management teams for any emergency or test requiring activation of DR plans and meet the regulatory requirements

What we're looking for

• Candidate must possess Minimum Diploma, Advance/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Computer Science or Information Technology field or equivalent.
• 7 years working experience in DR lead role

• 2 years working experience in DR supervisory role

• Strong technical knowledge of various IT Technology & architecture of systems

• Professional Accreditation: Certified expert in DR or BCP

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.