Senior Manager, Corporate Support Services

Role Purpose

Lead, support, develop and implement the strategic and day-to-day corporate operations of Yayasan KPJ in Finance, Human Resources, Governance and Compliance, and General Administration to ensure organisational effectiveness, efficiency, sustainability and compliance.

Key Responsibilities

Finance and sustainability

• Lead financial planning, budgeting, forecasting, accounting oversight, cash-flow management and management reporting.
• Maintain effective controls over receipts, disbursements, grants, restricted funds, procurement, assets and financial commitments.
• Coordinate statutory accounts, audit, tax matters and Section 44(6) requirements with KPJ Group and appointed professional advisers.
• Provide financial analysis and advice to the CEO and Trustees, including the affordability and sustainability of proposed programmes and commitments.

Human resources

• Lead workforce planning, recruitment coordination, onboarding, performance management, learning and employee matters for YKPJ.
• Maintain fit-for-purpose job descriptions, organisation records, employment documentation and people policies in collaboration with KPJ Group Human Resources.
• Support a disciplined, inclusive and accountable organisational culture.

Governance and compliance

• Develop and maintain YKPJ's governance framework, policies, delegations, risk register, compliance obligations and corporate records.
• Coordinate Trustee and committee calendars, papers, decisions and action tracking with Company Secretarial and relevant Group functions.
• Ensure conflicts of interest, gifts, whistleblowing, data protection, safeguarding, anti-bribery and other obligations are appropriately managed.

General administration

• Direct day-to-day administrative activities, office infrastructure, records management, systems, vendors and operational support.
• Establish service arrangements and working protocols with KPJ Group shared-service functions.
• Lead operational problem solving and continuous improvement across YKPJ.

Team leadership

• Lead and develop the Corporate Support Services team and coordinate multidisciplinary support provided by Group functions.
• Set clear service standards, priorities and controls for corporate-support activities.

Key working relationships

• Chief Executive Officer and all YKPJ employees
• Trustees, Board committees and Company Secretarial
• KPJ Group Finance, Tax, Human Resources, Legal, Compliance, procurement, Risk and Internal Audit
• External auditors, banks, regulators, professional advisers and vendors

Job Requirements :

• Bachelor's degree in Accounting or Finance
• Minimum 10 years of experience in accounting and finance, with exposure to broader corporate-support responsibilities
• Professional accounting qualification is strongly preferred
• Proven record of delivering financial and organisational sustainability outcomes
• Demonstrated ability to lead multidisciplinary teams
• Strong governance, risk-management and compliance knowledge
• Excellent interpersonal and stakeholder-engagement skills
• High-level capability in strategic planning, performance reporting, problem solving and analysis
• Adaptable and willing to work across multiple projects and roles

Core competencies

• Financial leadership and commercial discipline
• Governance and risk awareness
• Operational planning and control
• Analytical judgement and problem solving
• Service orientation and cross-functional coordination
• Attention to detail and reliability
• People leadership and adaptability

Indicative performance measures

• Timely and accurate budgets, forecasts, management accounts and Trustee reporting
• Clean audit outcomes and timely closure of audit or compliance actions
• Effective cash-flow, restricted-fund and disbursement controls
• Completion and currency of governance policies, statutory records and risk registers
• Recruitment and people processes completed within agreed timelines
• Reliable administrative support and shared-service performance