Senior Manager, People and Culture - Continuous Learning Opportunities

Role overview:
Reporting to the Founder, your responsibility is to lead the People & Culture department in handling the full spectrum of HR functions, with emphasis on performance management, recruitment & manpower planning, compensation & benefit, succession planning, employee & industrial relations.
 

Responsibilities:
• People operations: own all people operations processes including performance review cycles, compensation reviews and planning, benefits administration, legal and regulatory compliance as it relates to employment, etc., and as we scale to ensure that we evolve our processes appropriately.
• Employee development and retention: develop and execute all learning and development initiatives and help drive a high-performance, high-growth mindset that focuses on career development and growth.
• Recruiting and talent acquisition: run recruiting and talent acquisition activities including defining and implementing strategies to attract, hire, and retain top talent across the company with a focus on building a diverse and inclusive team.
• Cultural champion: be a champion of our culture, helping the team understand and live our core values through effective programs that promote morale while achieving our company goals.
• Workplace operations: oversee the building management, workplace, safety & security team to ensure that employees are provided a healthy and conducive working environment.
• Plan, develop and implement HR continuous improvement activities.

Requirements:
• Bachelor’s degree in a relevant field.
• 8+ years of hands-on experience across the full range of human resources functions and 4+ years of experience in people leadership.
• Experience in cultivating culture in workplace and employee engagement.
• A self-directed leader with an entrepreneurial spirit who proactively takes ownership and is excited to scale our team and company.
• An excellent project manager with a proven ability to design and implement people operations strategies that drive business results.
• A natural coach and mentor with an ability to foster relationships with all levels of the team, to relate well with others, to listen effectively, and to help employees at all levels achieve their development goals.
• Good knowledge in Malaysian labour law and employment act
• Ability to business partner with HODs and key business stakeholders in any HR related matters.

Leadership Qualities:
• Passionate about retail and delivering experiences to our customers.
• Possesses excellent execution and people skills.
• A self-starter, proactive, resourceful, ever learning, and hands-on approach. 
• Ability to multitask, coordinate and prioritize tasks at hand for self/the team.
• Strong interpersonal, communication skills with an ability to also work well with different individuals, both within and across departments.
• Genuine curiosity in understanding the business and enhancing experiences.
• An ability to constantly innovate with a pulse on the ever-changing consumer retail industry.
 

Resonates with: 
• Our Mission: Enabling accessible and healthy living through convenient, quality food options.
• Our Vision: To be the leading neighbourhood food store in every community we serve.