Senior Manager, Transformation

Key Responsibilities

1. Strategy Execution & Program Delivery

• Translate strategic transformation priorities into actionable and trackable initiatives.

• Lead end-to-end program execution including planning, structuring, and delivering transformation initiatives in collaboration with cross-functional teams and subsidiaries.

• Support the Head of Transformation in formulating and executing value-creation strategies aimed at revenue growth, operational excellence, and increased profitability.

2. Transformation Project Management

• Manage the overall transformation portfolio and coordinate with initiative owners to ensure timely delivery of milestones.

• Conduct regular project health checks, risk assessments, and progress reviews with workstream leads and initiative owners.

• Identify delivery bottlenecks and proactively resolve or escalate issues to senior leadership.

3. Performance Monitoring & Reporting

• Track and monitor KPIs and performance metrics for transformation initiatives.

• Prepare and deliver high-quality progress reports, dashboards, and executive presentations to internal stakeholders and leadership.

• Support initiative owners in quantifying financial and operational impact of key projects.

4. Cross-functional Engagement & Change Management

• Foster collaboration across departments and subsidiaries to ensure alignment and commitment to transformation goals.

• Act as a liaison between business units and the Transformation office, ensuring consistent communication and problem resolution.

• Engage with Strategic Communications to support change management strategies and organization-wide communications.

5. Stakeholder Management

• Work closely with initiative leaders, subject matter experts, and relevant stakeholders to ensure initiative success.

• Build strong relationships across business functions to gain buy-in and maintain momentum of transformation programs.

6. Continuous Improvement & Future Readiness

• Analyze internal data, industry benchmarks, and feedback to identify areas for process improvement and transformation opportunities.

• Drive adoption of digital tools and innovative solutions to optimize operational and customer-facing processes.

• Assist in building a culture of continuous improvement and innovation across the organization.