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Senior Operation Officer

icon building Syarikat : Cartrack
icon briefcase Jenis Pekerjaan : Sepenuh Masa
icon geo-alt Kuala Lumpur Federal Territory Of Kuala Lumpur Malaysia

Penerangan Pekerjaan - Senior Operation Officer

  • Manage daily stock for installation jobs, submit weekly and monthly summary reports, raise purchase orders for overseas parts and headquarters to replenish stock.
  • Works with technical team to ensure IoT device installation and new installation schedules are met within the timeline.
  • Call and follow up with the customers to schedule the installation of Cartrack systems.
  • Handle customers enquiries via inbound calls and email correspondences.
  • Escalates enquiries or issues to relevant departments and ensure proper follow-up.
  • Manage and process sales agreement.
  • Assist with any administrative duties and perform any ad-hoc duties, as and when required.
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