Senior Program Manager

Key Responsibilities

• Develop Program Strategies for the given problem statement or a specific goal
• Organizing programs and activities in accordance with the mission and goals of the Initiative
• Focus and support the strategic direction of the Project Program/ Portfolio
• Creating and managing long-term program goals
• Developing a budget and operating plan for the program (If delivery ownership is on PGM)
• Developing an evaluation method to assess program strengths and identify areas for improvement
• Lead and Direct Project Management Teams to achieve ultimate Program goals
• Ensuring goals are met in areas including customer satisfaction, On Time Delivery, quality, and team performance
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services
• Lead and provide directions to the Project Managers of the Program and Produce accurate and timely reporting of program status throughout its life cycle
• Analyzing program risks and provide mitigation plans
• Working on Program delivery strategy with the sales team and the functional organizations

Person Specifications

• Bachelor's degree in Computer science, Project Management, IT or related field (B.Sc.) 
• 12+ year(s) experience in software Industry with minimum 4 years of program management experience
• PMP, SAFE, CSM Certifications or masters degree with Management will be an added advantage
• Broad knowledge on various Project/ Program Management Frameworks
• Proven experience in Leading and Directing Complex, multi vendor programs
• Ability to define Project/ Program Management standards and processes
• Proven experience in program management & Strategic Management
• Ability to Train and Groom Project Management teams
• Proven stakeholder management skills
• Ability to learn and direct programs in a short time
• Technical and business stakeholder management
• Hands on experience in Project management Tools in terms of E2E Release planning, Dashboards and Reporting