Senior Retail Ambassador - One Utama - Fast Hire

We are in search of an organized Senior Retail Ambassador - One Utama to join our awesome team at Love, Bonito in Bandar Utama, Selangor, Malaysia.
Growing your career as a on_site Senior Retail Ambassador - One Utama is a terrific opportunity to develop important skills.
If you are strong in cooperation, critical thinking and have the right work ethic for the job, then apply for the position of Senior Retail Ambassador - One Utama at Love, Bonito today!

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Main responsibilities

• Under the supervision of the Store Manager and Store Supervisor, support in day-to-day leadership and key areas of store operations.
• Work with the Store Manager and Store Supervisor to drive store sales performance and retail KPIs.
• Provide coaching, counselling and maintaining discipline of all retail staff.
• Promote key styles/new arrivals and best-selling products to drive sales and conversion in-store to achieve sales targets.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floors.
• Receiving and processing new stock, replenishments, returns, damage and transfer, as well as support all stocktake exercises.
• Cashiering duties using POS System to process payments.
• In charge of store inventory management, monitoring inventory level/ageing inventory and conducting regular stock count.
• Managing POS system, daily cash deposits/petty cash.
• Establish rapport with potential and current customers to build a strong regular customer base.
• Responsible for store maintenance, visual merchandising excellence, and housekeeping duties.

KPIs

• Conversion Rate

• Sell-through

• Average Basket Size

• Retail Sales/Revenue Growth/Productivity

• Inventory Management KPIs

• Store staff retention rate

• Store Operations/Visual Merchandising Excellence

• Customer Service Excellence

You should have / be

• A Love, Bonito ambassador with a passion for the brand and our products
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!
• A performance-driven professional that drives sales through a customer-centric approach
• An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
• A multitasker with the ability to work quickly in a fast-paced environment, and some degree of sensitivity towards tidiness
• A dependable co-worker who can work independently and proactively
• A self-starter, proactive and hands-on approach. Get it done right, and fast!

Hours

• Full-time: 44 hours per week, 5 days work week, morning and/or afternoon shifts
• All staff must be able to work on weekends/public holidays

Qualifications & Experience

• 2+ years of relevant work experience preferably in fashion/ retail company.
• Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.
• Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.

• Health insurance
• Maternity leave
• Staff Discount
  

Benefits of working as a Senior Retail Ambassador - One Utama in Bandar Utama, Selangor, Malaysia:

● Company offers great benefits
● Opportunities to grow
● Leading Industry Pay