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Senior Specialist Digital Workplace

icon building Syarikat : Dksh Spain
icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

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Penerangan Pekerjaan - Senior Specialist Digital Workplace


Job Summary
This role is a technical position responsible for overseeing and managing the digital tools, technologies, and strategies that support DKSH’s internal & external collaboration, communication and productivity. This role involves working closely with various teams and stakeholders to design, implement and maintain an efficient and user-friendly digital workplace environment at global scale.


 


General Responsibilities



  • Build, run and maintain digital workplace solutions.

  • Strong in identity management solutions with Active Directory & Entra ID (formerly known as Azure Active Directory).

  • Experience in onboarding & offboarding process with Identity Governance & Administration solutions, include SailPoint, Saviynt or Okta.

  • Experience in virtual desktop infrastructure, include AWS Workspaces, Azure Virtual Desktop and Windows 365.

  • Familiar in Office 365 including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.

  • Troubleshoot and resolve issues related to Office 365 functionality, configuration, and usage.

  • Familiar in unified endpoint management solutions, including Intune, ManageEngine, Ivanti or SCCM.

  • Experience in supporting Windows 10 & 11 administration and security patch.

  • Hands-on experience in Microsoft/Office 365 administration including Active Directory, Entra ID (formerly known as Azure Active Directory), Exchange Online,

  • SharePoint Online, Teams, Security & Compliance and etc.

  • Experience technical background in endpoint detection and response solutions include Defender or CrowdStrike.

  • Have strong technical background in designing, developing and implementing new digital workplace solutions that align with IT strategy.

  • Create and manage project timelines for all digital workplace solutions.

  • Assist evaluations for designing digital workplace solutions for supporting global implementation.

  • Embrace DKSH’s culture elements – Our purpose, Our values & Our People DNA.

  • Execute process improvements and development of policies, procedures and tools to optimize overall use of resources.

  • Ensure services provided adhere to service level agreement.

  • Build strong working partnerships with Regional / Country IT teams, business stakeholders and users.

  • Communicate user needs, priorities and customer satisfaction.

  • Collaborate with IT Infrastructure & IT Security team to perform regular review and update hardening standards for various operating systems and platforms.

  • Provide knowledge sharing to other Digital Workplace personnel.

  • Review and assess platform security compliance to hardening standards.

  • Strong ability to analyze and present data to support product & delivery decisions as required.

  • Flexible on-call rotations to ensure 24/7 security escalation coverage.

  • Perform or coordinate the security incident handling, documentation, root cause analysis, troubleshooting and post-Incident reports


 


Requirements



  • Professional degree in Computer Science, Information Technology or equivalent.

  • At least 5 - 7 years of working experience in IT infrastructure.

  • Excellent leadership, strategic thinking, problem-solving abilities, and team management skills.

  • Strong communication and interpersonal skills with ability to collaborate effectively with cross-functional teams and stakeholders at all levels.

  • Keep abreast of the latest technologies and technological opportunities.


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Mengenai Syarikat

Dksh Spain

DKSH Spain distributes, markets, and sells high-quality products and brands, helping businesses in Spain develop and grow.

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