Senior System Analyst

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior System Analyst located in Prai, Penang.

Responsible for administering and maintaining the organization’s information systems to ensure they function reliably and align with user needs.
 

Accountable for providing technical support and implementation for one or more business applications, including underlying hardware and operating systems. Ensures ITIL practices are consistently followed and that IT services are aligned with business requirements. While maintaining system stability is the primary focus, this role also involves system architecture, design, installation, and setup of IT infrastructure.

What a typical day looks like:

• Support the IT system development projects team for the business.
• Analyze, design, code, and test new systems and system enhancements in line with the deliverables of the IT projects.
• Install, configure, administer, and maintain most complex information systems and associated hardware, in accordance with technical specifications, so that the organization’s information systems function reliably.
• Working with the users to enable you to effectively gather their requirements and allow you to prepare detailed program specifications and then coordinate system implementation.
• Communicate with system users; and investigate, trouble-shoot, and resolve system problems so that user problems are resolved quickly and satisfactorily.
• Develop a testing schedule that fits around the business requirements as well as producing an applicable user manual.
• Provide training and help with bedding in any system development or enhancements made.
• May coach or provide guidance to lower-level support analysts.
   

The experience we’re looking to add to our team:

• Bachelor’s degree in IT, Computer Science, or related field
• Minimum 4–5 years of experience in Business Analyst / IT Analyst role
• Experience in system implementation or support
• Strong communication and stakeholder management skills
• Familiar with ITIL practices is an added advantage

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Allowances & Bonuses*

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).