Senior Training Executive - Hiring Now

AMOREPACIFIC MALAYSIA is looking for a Senior Training Executive to handle our eco-friendly Beauty Brand - INNISFREE. As the Senior Training Executive, you will play a critical role in developing and delivering training content, fostering a culture of continuous improvement, and ensuring exceptional retail performance and customer service.

You will play an important role, such as:

• Plan, design, and implement effective field coaching plans and training programmes ranging from orientation, product knowledge, technical skills, customer service and selling skills training for One Brand Store (OBS) / Multi-Brand Store (MBS).
• Using suitable delivery methods and learning methodologies to ensure engaging and effective training sessions.
• Collaborate with team to assess training needs and develop learning solutions that meet the requirements of our retail environment.
• Monitor Beauty Advisor's service and sales skills and implement effective performance measure to assess the impact of training initiatives on retail performance and customer satisfaction.
• Proactively identify opportunities for continuous improvement in training processes, content, and delivery to enhance the capabilities of our Beauty Advisors.
• Work closely with the team to maximize coaching impact on their achievements, providing guidance and support to help them reach their monthly targets.
• Uphold the brand image and maintain high standards of housekeeping, grooming, and visual merchandising in stores.
• Stay updated with industry trends, best practices, and advancements in training techniques to ensure our training programs remain effective.
• Perform ad hoc tasks and related duties as required by superiors

To be successful in this role, you would need to have:

• Candidate must possess Diploma / Bachelor's Degree / Master Degree in any relevant field.
• At least 2 - 5 years of experience and exposure in beauty or retail industry.
• Preferably Senior Executive level specialized in beauty or equivalent.
• Passion for beauty, professional makeup skills is preferred.
• Willing to travel outstation
• Proficiency in MS Office (MS PowerPoint and MS Excel, in particular)

Who we are looking for / The Qualities we look for in you:

• Effective communication and presentation skills
• Confident self-starter with a high level of drive, energy, integrity and professionalism
• Proactive, well discipline, positive, resourceful, creative, well organized with a keen eye for details and able to multi-task
• Self-motivated, willing to learn attitude, committed, determined, diligent and trustworthy nature
• Possess a strong sense of urgency, able to prioritize and meet deadlines, and able to work beyond contractual work hours when required.
• Able to work independently and be a dedicated team player in a fast paced and dynamic environment.
• Great knowledge in cosmetics products
• Experience in using e-learning software and tools

To be part of our Innisfree Division family we are looking for individuals who is passionate in everything they do and to create unforgettable experiences for our customer.

How will this career benefit you?

• Competitive salary and employee welfare.
• Harmonious working culture with young, vibrant and high performing team!
• You will get familiar with our well-known brands such as Laneige, Sulwhasoo, innisfree, Ryo, Mise-en-Scène, and illyoon.

Highly interested in this Job?

Please apply online. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.

Click the “Apply Now” to submit your resume!

You are one step closer to be a part of our growing team!