Server Support Technician

Help Desk & IT Support (Information & Communication Technology)

• Manage the delivery of server orders and provide after-sales maintenance to customers. 
• Diagnosing and resolving various hardware, software, server, and network issues.
• Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale. 
• Adhere to strict work handover protocols and provide consistent and accurate information.
• Follow the company's customer service standards and procedures and stay up-to-date with the latest products and technologies.
• Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service.
• Minimum Diploma in IT or a related field required
• Proficient in Windows, with basic knowledge of Linux and databases.
• Familiar with server and storage products as well as network equipment installation. 
• Understand the configuration and maintenance of network switches, routing devices and security products
• EPF, SOCSO, EIS

Company information

Registration No.

1501778-U

Your application will include the following questions:

Which of the following languages are you fluent in?

What's your expected monthly basic salary?

How many years' experience do you have as a Support Technician?

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