Service Manager Platform Security

Key Accountabilities

• Drive the implementation and operation of security controls for on-premises and cloud infrastructure platforms in line with defined policies and standards / under guidance of the central security team
• Execute security-related operational tasks such as system hardening, configuration checks and vulnerability remediation following established procedures.
• Assist in administering identity and access management controls, including role assignments and privileged access under supervision.
• Support security monitoring activities by reviewing alerts, logs, and findings and escalating issues as required.
• Contribute to security incident response activities by collecting information, supporting analysis, and helping with documented corrective actions.
• Assist with security assessments, reviews and compliance checks for on-premises infrastructure and cloud services.
• Support audit activities by gathering evidence, maintaining documentation, and following defined security processes.
• Work closely with infrastructure and cloud engineers to embed security requirements into changes and operational tasks.
• Maintain security-related documentation, checklists, and operational runbooks relevant to on-premises Infrastructure & Cloud Platforms.
• Continuously develop security and platform knowledge through training, hands-on experience, and guidance from senior colleagues.
• Implement, monitor and report on DTX compliance and security requirements based on the defined policies and guidelines.

Solid line(s) to
Platform Services Manager

Dotted line(s) to
n/a

Number of direct reports
n/a

Number of total reports
n/a

Number of dotted line(s) reports
n/a

Performance Measures
KPIs agreed in yearly MbO.

Other requirements

• Ability and willingness to work as member of a virtual and global IT team in a matrix organization.
• Ability to work independently but also collaboratively within a team for issue resolution.
• Ability to follow defined procedures and work in a structured, detail-oriented manner.
• Fluent in business English

Internal contacts

Members of DTX organization on an international level.

Integration Managers, Key Users, etc in the different business units e.g. HR, Procurement, Production

External contacts
Operating Partners & Vendors

Education
University (Degree) in Computer Science / Informatics or related Engineering field.

Experience
Hands-on experience of at least 3 -5 years working in IT Service Delivery of an international, globally operating organization.

Knowledge and skills

• Good knowledge and experience in applying information security principles to complex IT environments
• Strong knowledge (certified) in Windows based systems and architecture including security aspects and common base services for backend services (data center)
• Strong knowledge (certified) in Azure Cloud architecture and operation including security aspects
• Strong and broad practical knowledge in actual IT (and preferably OT) technologies with a focus on
  • Cloud / Hybrid / on-premises environments
  • Virtualization technologies (Hyper-V)
• Good communication, presentation and interpersonal skills, with the ability to communicate effectively with diverse audiences and stakeholders.
• Strong organizational, multi-tasking, adaptability, and time-management skills preferred.
• Good analytical and problem-solving skills

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