Shipping Coordinator

POSITION SUMMARY:

Ships completed units and parts to customers, service centers and interplant locations using various carriers in a timely and efficient manner from a third party logistics warehouse (3PL). Works under minimal supervision and participates in small‑group activities, process improvement initiatives and project work.

RESPONSIBILITIES:

1. Verifies part number and/or serial numbers on the carton against Delivery Note. Notify 3PL Warehouse team if there is any discrepancy.Packages/inspect material appropriately for shipment.


2. Generate Delivery Note, Commercial Invoice and other shipping related documents. Perform Post Good Issue (PGI) once cargo is collected.


3. Understand shipping instruction given for each order request in system before shipment arrangement.


4. Coordinates pick up and tracks shipments of various freight carriers.


5. Files paperwork supporting shipping procedures.


6. Maintains cleanliness and orderliness of shipping area.


7. Filling and scanning of shipment document.


8. Investigates and / or fixes issues/problems.


9. Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care.


10. Maintain confidentiality of all information related to the production processes and components, business and other technology including materials.


11. Assist in managing the Disposition Material Review (DMR) process to ensure timely handling and resolution of material quality issues.


12. Support to develop and maintain comprehensive training materials.


13. Assist in developing and updating Standard Operating Procedures (SOPs) and Work Instructions (WIs) for warehouse operations to ensure consistency and clarity.


14. Support internal and external audits, helping ensure compliance with ISO 9001 and other relevant quality standards.


15. Carry out other assigned duties to support the quality assurance function and logistics operations.

WORK ENVIRONMENT

• Location: alternate work locations of external logistics (Bayan Lepas or Penang Science Park, Simpang Ampat.


• Work in standard office environment and used office equipment (phone, PC, copier, fax machine etc.)

QUALIFICATIONS:

• Good written and verbal communication skills.


• Basic mathematic skills and Proficiency in Microsoft Office


• Basic knowledge of SAP and Logistics Systems.


• Familiarization of HTS code.

• Good analytical and problem‑solving abilities with the capability to address issues.

• Basic knowledge of risk assessment, 8D methodology and standardization practices.

• Familiarity with Lean Manufacturing principles and common quality tools (Process Mapping, Pareto Chart, Check Sheet and Fishbone Diagram) as added advantage.

EXPERIENCE:

• Three (3) to Five (5) years of experience as a clerk or shipping analyst 


• Prefer experienced in Logistic/Shipping and process improvement involvement

EDUCATION:

• Minimum a Diploma / Bachelor’s Degree.


• Prefer multiple SAP R/3 Logistics module certifications.


• Prefer certification in Windows, Excel, and Word and / or equivalent experience at an intermediate level.