Support and guide the teams performing Cyber Security monitoring, to enhance their monitoring, triage investigation processes capabilities prior to escalation
Leverage detection and response solutions in place, to further assess any escalated potential incidents
Continuous improvement of Axiata GSOC Cyber Incident detection, contextualization, and response processes, leveraging automation and orchestration where possible
Manage and coordinate potential incidents escalations, for investigation, along with any required internal or external stakeholders
Communication and coordination of Cyber Security Incident response actions with Operational Companies (OpCOs) of Cyber Security Incidents are within SLA
Analysis of Threat Intelligence, ensuring prevention, detection and response capabilities setup is maximized against those new threats
In depth analysis of malware or other potential malicious processes or software identified in the organization
Coordination of Cyber Security testing activities, and providing advice on remediation
Develop, document, and maintain SOPs and knowledge base for cyber security services including incident response, intelligence analysis, evidence acquisition, forensics recovery, and others
Continuous knowledge improvement in tools and best practices in Cyber Security threat monitoring and incident response, including contextualization and automation
Evaluate new emerging Cyber Security technologies and make recommendations for adoption within GSOC
Person Specifications
Experience and Qualifications
Minimum 4 years working experience in Cyber Security Incident Management
Diploma/Degree from Information Technology or equivalent discipline
Certification such as GCIH, GSEC, CySA+, CompTIA +, CSX (P), CASP and CEH will be added advantage
Knowledge and Technical Skills
Excellent knowledge of Advanced Persistent Threats, attack tools, techniques, and methods used by adversaries
Excellent knowledge of penetration testing services and techniques
Excellent written and verbal communication skills and ability to perform working under pressure (IT Security Incidents)
Experienced in multicultural and regional teams' management and coordination
Ability to define, prioritize and execute process in a structured manner
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