Social & Brand Experience Specialist

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

What are you accountable for?

• Build social brand narrative and bring brand positioning of ‘Tomorrow Begins Today’ to life​

• Deliver social and branded content at speed, low costs, authenticity and agility. ​

• Build Maxis brand on social - address any negative social comments and build a responsive, authentic and helpful persona on social.​

• Drive demand generation through mid-funnel content creation engine, creating interest and demand for Maxis products and services.​

• Responsible for end-to-end content creation from conceptualisation to final posting.​

• Social campaign planning, setup, implementation and post-campaign reporting in collaboration with product/brand owners

• Post-campaign reporting and feedback to product/brand owners

• Participate in campaign ideation and provide digital and social media best practices, including influencer outreach and content creation.

• Managing agency and partner relationships + work alongside them for overall planning of social media marketing.

• Budget planning and social spend management.

What do you need to have for this role?

• Marketing, IT, business, engineering or any equivalent degree

• 8+ years of experience in social media marketing, content creation and social media and community management

• Deep understanding of social media and digital marketing

• Familiar with executing best practices in adjacent digital functions including ecommerce, acquisition marketing, social & base marketing

• Demonstrated experience and success in digital and social media marketing - digital media planning & analytics are a plus

• Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and a consummate team player

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.