We are in search of an analytical Social Media Customer Service to join our diverse team at ENZEE INTEGRATED SDN. BHD. in Selangor.
Growing your career as a Full time Social Media Customer Service is a great opportunity to develop excellent skills.
If you are strong in planning, communication and have the right aptitude for the job, then apply for the position of Social Media Customer Service at ENZEE INTEGRATED SDN. BHD. today!
KEY RESPONSIBILITIES
- Monitor social media conversations or online mentions around our client’s brand identity, products, and current events.
- Cleanse and manage data, filter them and classifying them by different themes.
- Read and analyse huge amount (up to thousands) of social media posts and comments.
- Responsible for monitoring social media sites to identify negative and sensitive content posted.
- Execute email online news media monitoring alerts on a daily basis.
- Work shifts, and may work outside of normal business hours. These shifts may be set hours, or change from week to week.
QUALIFICATIONS
- Candidate must possess at least a SPM or Higher Secondary.
- Required skill(s): Microsoft Office and Microsoft Excel.
- Required language(s): Bahasa Malaysia and English (both written and oral).
- At least 1 year of working experience is an added advantage. Fresh graduate is welcomed to apply for this position.
- Good attitude, responsible and discipline.
- Able to work under pressure to meet deadline.
- Ability to work in a fast paced environment with multiple priorities/parties.
- Able to commence work immediately is an added advantage.
- Read and code data gathered from social media collection tools.
- Willingness to roll up your sleeves and get work done.
- Unquestionable ethics, integrity, and common sense.
- Attention to detail and passion for accuracy is a must.
- Self-motivated, self-managed, and driven by performance.
- Organized and focused, yet with a “whatever needs done” for the organization mentality.
- Must be completely trustworthy and loyal.
- Ability to effectively multitask while keeping a positive attitude.
Benefits of working as a Social Media Customer Service in Selangor:
● Company offers great benefits
● Opportunities to grow
● Leading Industry Pay
Salary :
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