Software QA Engineer

Testing & Quality Assurance (Information & Communication Technology)

Kumo (kumoteam.co) is a provider of Clinic Management Software as a Service (SaaS) for the medical, healthcare, and wellness industries. With a strong track record in the Medical Aesthetics, Beauty, and Wellness sectors through the Aoikumo (aoikumo.com) brand, as well as in Dental, Veterinary, and Primary Care through the kumoDent (kumodent.com), kumoVet (kumovet.com), and kumoDoc (kumodoc.com) products respectively, Kumo has established itself as a leader in the field. By leveraging its successful platforms, Kumo  aims to offer cutting-edge software solutions to the medical field, ranging from appointment scheduling to billing and after-care. Our products are built to last, with regular updates ensuring they meet both current and future business needs, resulting in significant transformative advantages.

In collaboration with Mediconnexions Consulting , Kumo goes beyond its role as a software provider by offering patient infographics on treatments within its platform. These infographics can be conveniently shared directly to the patient's mobile device.

We need people like you to join the team to apply what you love to do so that we can all grow together. A place where it's all about fun, doing what you do best!

Job Summary & The Opportunity

Kumo is currently seeking an enthusiastic and driven individual to join our team as a Quality Assurance Engineer. As an Quality Assurance Engineer , you'll have a central role in fostering relationships with both new and existing customers by offering support for Kumo  applications to users. Your primary responsibilities will include addressing customer inquiries and concerns via phone calls and our ticketing system, onboarding and ensuring exceptional service delivery to enhance customer satisfaction.

If you are a proactive problem-solver and have a desire to tackle challenges head-on to enhance our customer support team, we offer the perfect environment for you to thrive. Join us and let's embark on a journey of growth together!

What you’ll contribute:

• Develop and execute test plans and test cases for web and mobile applications.
• Conduct both manual and automated testing to identify issues and ensure software quality.
• Collaborate closely with developers and product managers to understand requirements and identify potential issues early.
• Document and report issues clearly and track them through to resolution.
• Perform functional, regression, and integration testing to verify new features and bug fixes.
• Maintain and update test documentation, including test cases, test scripts, and test reports.
• Participate in test result analysis and contribute to continuous improvement of QA processes.
• Provide regular updates on testing status and results to the development and product team.
• Stay up to date with new testing tools and test strategies.

You will be a good fit if:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Fundamental debugging skills and a basic understanding of programming concepts.
• Familiarity with software testing methodologies, tools, and processes.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Experience with test management and issue tracking tools.
• Detail-oriented with a strong commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experience in manual and automated testing for web and mobile applications is a plus.
• Candidates with up to 2 years of experience in software quality assurance are encouraged to apply.

How will this career benefit you?

• Attractive remuneration package.
• Training and certification sponsored by the company.
• We practice a vibrant & energetic office culture with fun working environment.
• We provide opportunities for career advancement within the company.
• We host yearly festive dinners/ lunch, team building activities and various fun employee engagement activities (monthly birthday celebrations, Christmas lucky draw, sports, eating sessions etc).
• Our office is next to Citta mall and other eateries with reasonably priced food.
• Others benefits: optical, dental allowances, free gym facilities, ample basement parking, unlimited stock of snacks and fruits in pantry, coffee and tea provided.

Your application will include the following questions:

How would you rate your English language skills?

How many years' experience do you have in an application support function?

How many years' experience do you have in a quality assurance (QA) role?

Which of the following languages are you fluent in?

How many years' experience do you have in the IT industry?

Computer Software & Networking

Kumo (kumoteam.co) is a provider of Clinic Management Software as a Service (SaaS) for the medical, healthcare, and wellness industries. With a strong track record in the Medical Aesthetics, Beauty, and Wellness sectors through the Aoikumo (aoikumo.com) brand, as well as in Dental, Veterinary, and Primary Care through the kumoDent (kumodent.com), kumoVet (kumovet.com), and kumoDoc (kumodoc.com) products respectively, Kumo has established itself as a leader in the field. By leveraging its successful platforms, Kumo aims to offer cutting-edge software solutions to the medical field, ranging from appointment scheduling to billing and after-care. Our products are built to last, with regular updates ensuring they meet both current and future business needs, resulting in significant transformative advantages.

Kumo (kumoteam.co) is a provider of Clinic Management Software as a Service (SaaS) for the medical, healthcare, and wellness industries. With a strong track record in the Medical Aesthetics, Beauty, and Wellness sectors through the Aoikumo (aoikumo.com) brand, as well as in Dental, Veterinary, and Primary Care through the kumoDent (kumodent.com), kumoVet (kumovet.com), and kumoDoc (kumodoc.com) products respectively, Kumo has established itself as a leader in the field. By leveraging its successful platforms, Kumo aims to offer cutting-edge software solutions to the medical field, ranging from appointment scheduling to billing and after-care. Our products are built to last, with regular updates ensuring they meet both current and future business needs, resulting in significant transformative advantages.

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