Software Support Engineer - Unlimited Growth Potential

salary Salary :

RM3,500 - 5,000 monthly

icon briefcase Jenis Pekerjaan : Sepenuh Masa

Bilangan Pemohon

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000+

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Penerangan Pekerjaan - Software Support Engineer - Unlimited Growth Potential

We are in need of a brilliant Software Support Engineer to join our dedicated team at Phillip Securities Pte Ltd in Johor Bahru, Johor.
Growing your career as a Full time Software Support Engineer is an unparalleled opportunity to develop important skills.
If you are strong in persuasion, creativity and have the right talent for the job, then apply for the position of Software Support Engineer at Phillip Securities Pte Ltd today!

Be a part of an innovative company with growing global presence where talent and diversity are valued. We recognize that each individual has his own unique strengths and experiences; and believe in providing opportunities and support to develop them to their fullest potential.

 

We are seeking passionate individuals with leadership potential and who are driven towards performance excellence for this position.

 

Responsibilities:

  • Provide first level technical support for users and perform initial troubleshooting of application systems.
  • Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.
  • Document and maintain technical troubleshooting procedures.
  • Communicate with different team effectively to resolve issues relating to hardware / configuration.
  • Involved in application R&D, as part of the non-support routine.

 

Requirements:

  • Advanced Diploma/Bachelor degree in Computer Science or related field
  • 2 years (or more for senior roles) in application support experience
  • Knowledge of SQL and database platforms (MS SQL Server preferred) for data analysis and support
  • Basic coding knowledge (C#, JavaScript, Python, etc.) preferred
  • Knowledge of financial trading system and cloud technology is desirable
  • Good problem-solving skills, able to perform independent analysis of issues.
  • Detail oriented, self-motivated and disciplined, with ability to complete assigned tasks with minimal oversight in a professional and timely manner
  • Excellent interpersonal skills and communication skills
  • Open to shift rotation and night shifts for this position
  • Fresh Graduates are welcomed to apply for junior position

Benefits of working as a Software Support Engineer in Johor Bahru, Johor:


● Company offers great benefits
● Room for Advancement
● Generous Compensation
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